Refund & Return Policy

Return Eligibility & Timeframe

We support a flexible and customer-friendly return service. Customers may apply for a return for eligible products within 60 days of receiving the order. All returned items must be in original condition, unused, unmodified, and intact with original packaging to qualify for refund processing.

Qualified Return Scenarios

Eligible return cases include product quality defects, item mismatch with the description, accidental wrong orders, or personal dissatisfaction with the style. We strictly abide by the principle of customer priority to handle all return applications fairly and efficiently.

Refund Processing Time

After we receive and inspect the returned items to confirm compliance with return standards, the refund will be initiated within 5 to 10 business days. The refund will be returned to the original payment channel used for the order. The actual arrival time is subject to the processing rules of the customer’s payment platform.

Return Explanations

All return services follow unified official standards. Since we provide fully free shipping and tariff coverage, no additional fees will be deducted from qualified refunds. We reserve the right to reject returns for damaged, worn, or artificially modified items that do not meet return conditions.

 

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